Search results for "conflict handling strategies"

Ethical dilemmas as professional challenge : case study on management in reception centers in Finland

2017

This study examined what kinds of ethical dilemmas managers working in reception centers in Finland have encountered as well as what kinds of strategies they applied in ethically challenging situations, and finally, what ethical dimensions the strategies included. This specific topic has not been investigated before, thus, this study aimed to theoretically and empirically examine it. Theoretical framework bases on Geva’s (2006) typology of ethical dilemmas, Jones’ (1991) issue- contingent model of moral intensity, and Rahim & Bonoma’s (1979) model of the styles of handling interpersonal conflict. The study is qualitative in nature, and was conducted by interviewing ten (10) managers working…